Ceiling Installation Specialist/Trainer

Rockfon is seeking a Ceiling Installation Specialist/Trainer, based in our Chicago facility, as part of our Rockfon Product Management team.   This role is hybrid, working in the office Monday through Thursday, and work from home available on Fridays.  This position will report to the Head of Product Management and requires travel of up to 50%, with occasional international travel.

Rockfon, part of ROCKWOOL Group, offers advanced acoustic ceilings and wall solutions to create beautiful, comfortable spaces (www.rockfon.com).

Ready to help build a better future for generations to come?

In an ever-changing, fast paced world, we owe it to ourselves and our future generations to live life responsibly.  At ROCKWOOL, we work relentlessly to enrich modern living through our innovative stone wool solutions.

Join us and make a difference!

The Ceiling Installation Specialist – Product Trainer will be responsible for training and certifying, as well as providing on-site support to installation ceiling contractors in Rockfon’s Mono Acoustic ceiling system. Additionally, this role will ensure the successful installation of Specialty Ceiling and Acoustical Ceiling Tile systems. This role will serve as the primary member of the Technical Services team to address installation questions and concerns via calls and emails, ensuring our customers receive the highest level of support.

What You Will Be Doing

• Be the primary owner of the hands-on training programs for Mono Acoustic to new and existing installers, following the principles of existing Mono Acoustic Certified Installer training programs.
• Provide jobsite installation support for Mono Acoustic, Specialty Ceilings and Acoustical Ceilings Tile, driving knowledge and skill to ensure that installers successfully apply products onto their projects.
• Identifies and analyzes product failures; orders and identifies replacement parts, components products as needed
• Provide installation support for product development efforts as assigned.
• Provide product and installation training to internal and external teams as directed.
• Primary respondent to technical questions submitted to the Technical Services via email or the Technical Services hotline
• Travel up to 50% to support opportunities across North America and Europe as needed

What You Bring

• Minimum 5-8 years of commercial construction experience installing gypsum wallboard and/or seamless acoustical ceiling including estimating, installing, joint finishing and spray painting
• Experience within the Ceilings industry
• Understand ceiling industry testing, codes and standards, taking a hands-on approach to product training
• Strong training skills to support marketing initiatives and proper installation practices
• Familiar with standard concepts, practices and procedures within the commercial construction arena – including reading architectural drawings, bids, project schedules, change order processes and budgeting
• Familiarity with construction software programs such as CAD and BIM
• Computer proficiency in MS Word, Excel and CRM

What We Offer

• Competitive Salary
• Generous Benefits - Effective your first day!
• Comprehensive Medical, Dental and Vision coverage
• Educational Assistance
• 401K Match - up to 6%
• No cost Life and Disability Programs
• Company provided Personal Protective Equipment
• Employee Assistance Program (EAP)
• Fitness reimbursement
• Work-Life Balance
• Paid Time Off (PTO)
• 12 Paid Holidays per year
• Paid Parental Leave

Who We Are

We are the world leader in stone wool solutions. Founded in 1937 in Denmark, we transform volcanic rock into safe, sustainable products that help people and communities thrive.  We are a global company with more than 12,000 employees, located in 40+ countries with 51 manufacturing facilities… all focused on one common purpose – to release the natural power of stone to enrich modern living. 

Sustainability is central to our business strategy.  ROCKWOOL was one of the first companies to commit to actively contributing to the United Nations Sustainable Development Goals (SDG’s) framework and are actively committed to 11 SDGs, including SDG 14, Life Below Water.  Through our partnership with the One Ocean Foundation and in connection with our sponsorship of the Denmark SailGP team, we will help raise awareness around ocean health challenges in an effort to accelerate solutions to protect it.   

Work Environment & Conditions:

• Our offices are thoughtfully designed to foster collaboration, creativity, and opportunities for social engagement, allowing employees to find balance and bring their best selves to work. 

• ROCKWOOL believes in giving back to the communities where we operate. Our offices worldwide engage in philanthropic initiatives, community involvement, and sustainability efforts that contribute to improving society and the environment. We encourage our employees to get involved and make a positive impact in the communities we serve. 

Diverse and Inclusive Culture

We want all our people to feel valued, respected, included and heard.  We employ 79 different nationalities worldwide and are committed to providing equal opportunities to all employees, promote diversity, and work against all forms of discrimination among ROCKWOOL employees.

At ROCKWOOL, you will experience a friendly team environment. Our culture is very important to us.  In fact, we refer to our culture as “The ROCKWOOL Way”.  This is the foundation in which we operate and is based upon our values of ambition, responsibility, integrity and efficiency.

ROCKWOOL is proud to be an Equal Opportunity Employer. We evaluate qualified candidates without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.