Shift Supervisor

Job Title: Shift Supervisor

We are seeking a Shift Supervisor based in our Grand Forks location to join the Operations team. This position works a rotating schedule of 3 days on and 3 days off.

You must be able and willing to work both day and night shifts. 

• 12-hour shifts - Days and Nights - 7:00 – 7:00 

Annual Base Pay Range: $90,000 - $105,000

Ready to help build a better future for generations to come?

In an ever-changing, fast paced world, we owe it to ourselves and our future generations to live life responsibly.  At ROCKWOOL, we work relentlessly to enrich modern living through our innovative stone wool solutions. 

Join us and make a difference! 

Your future team:

The shift supervisor will report to the Operations Manager and have around 12-15 direct reports. 

What you will be doing:

The Shift Supervisor will be responsible for overseeing the daily production – ensuring employees are working according to all health and safety requirements and meeting production quality specifications, KPI’s and deadlines. Coordinating, motivating, supporting, and guiding crews to ensure a safe and efficient production while communicating daily events and corrective actions taken when production strays from targets. The Shift Supervisor will play a key role in driving the company’s growth and success by optimizing resources, enhancing productivity, and maintaining high standards of quality and safety.

• Ensure strict application and adherence to all safety rules for all employees

• Responsible to ensure that all aspects of housekeeping are in order and that all housekeeping routines are being completed

• Responsible for entering Good Catches into the reporting database and that they are mitigated 

• Ensure adherence to Environmental policies and procedures for all employees

• Oversee daily operations and manage the Line and/or PSM departments to meet daily production KPI’s

• Follow the daily production schedule and set-up crews accordingly to safely and efficiently – notify the necessary personnel if any deviation from schedule becomes necessary

• Clearly communicate the events taken place on shift and record any outstanding issues and steps already taken to try and resolve/mitigate

• Work closely with (direct and supervise) shift maintenance to ensure smooth and continuous operations

• Coordinate and manage rework and scrap product – find root causes for its production and take steps to mitigate. Set-up crews to ensure it gets cleaned-up and processed in an appropriate timeframe.

• Ensure each department is filling out to completion the ROPEX boards and daily communication and acting upon deviations from targets – document when outside of the limits and corrective actions taken

• In the event of an Emergency help to coordinate the crews and ensure everyone’s safety by building a plan towards resolving the emergency situation and complete an Incident Investigation

• Read and understand daily Operational Notes and effectively communicate the contents with all appropriate crew members to ensure required tasks get completed

• Attend and contribute effectively to daily Tier 1 and Tier 2 Production Meetings – coming prepared with details of previous shift and plan for the day

• Communicate (and support) management directives to your crew members

• Coach, develop, and train the team to ensure continuous improvement

• Regularly create and manage detailed shift reports

• Oversee and manage projects as required to help streamline the process and improve efficiencies

• Approving employee time

• Driving all ROPEX requirements through to success on a daily basis, motivate team members for ROPEX longevity

What you bring:

• 2 to 5 years of production supervisory experience, preferably in a manufacturing setting

• University or Technical College graduate (preferably in Business Management, Operations Management, or Engineering) or equivalent years of experience

• Elevated Safety and Quality standards

• Sound understanding of Lean Manufacturing principles

• Experience working with a unionized workforce

• Exceptional communication and team-building skills

• Proficient in Microsoft Office Suite (Word, Excel, Outlook)

• Good people development and training skills

• Drive, commitment, self-motivation and high energy. Ability to work in a fast-paced environment and manage stressful work situations, keeping the team focused on tasks and solutions

What we offer:

• Competitive salary

• Comprehensive benefits package including Health, Dental, Vision, Massage Therapy & more

• Generous Paid Time Off (PTO) and Paid Holidays

• Retirement Pension Matching Program

• Work/Life Balance

• Life and Disability Programs

• Educational Assistance

• Top up plans for maternity and paternity leave

• Fitness Reimbursement

• Employee Assistance Program (EAP)

Who we are

We are the world leader in stone wool solutions. Founded in 1937 in Denmark, we transform volcanic rock into safe, sustainable products that help people and communities thrive.  We are a global company with more than 12,000 employees, located in 40+ countries with 51 manufacturing facilities… all focused on one common purpose – to release the natural power of stone to enrich modern living. 

Sustainability is central to our business strategy.  ROCKWOOL was one of the first companies to commit to actively contributing to the United Nations Sustainable Development Goals (SDG’s) framework and are actively committed to 11 SDGs, including SDG 14, Life Below Water.  Through our partnership with the One Ocean Foundation and in connection with our sponsorship of the Denmark SailGP team, we will help raise awareness around ocean health challenges in an effort to accelerate solutions to protect it.   

Work Environment & Conditions:

• Our offices are thoughtfully designed to foster collaboration, creativity, and opportunities for social engagement, allowing employees to find balance and bring their best selves to work. 

• ROCKWOOL believes in giving back to the communities where we operate. Our offices worldwide engage in philanthropic initiatives, community involvement, and sustainability efforts that contribute to improving society and the environment. We encourage our employees to get involved and make a positive impact in the communities we serve. 

Diverse and Inclusive Culture

We want all our people to feel valued, respected, included and heard.  We employ 79 different nationalities worldwide and are committed to providing equal opportunities to all employees, promote diversity, and work against all forms of discrimination among ROCKWOOL employees.

At ROCKWOOL, you will experience a friendly team environment. Our culture is very important to us.  In fact, we refer to our culture as “The ROCKWOOL Way”.  This is the foundation in which we operate and is based upon our values of ambition, responsibility, integrity and efficiency.

ROCKWOOL is proud to be an Equal Opportunity Employer. We evaluate qualified candidates without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.